PC Repair

PRTC has a team of knowledgeable technicians available to repair your PC should any issues ever arise. We will diagnose the problem and give you a cost-effective solution to get your PC back up and running smoothly again. Can’t make it into our office? We offer convenient PC pickup and delivery from your business or home. Our PC repair services include:

PC Repair

Diagnostic FREE

Let the Tech Crew assess your device, determine the issue and then recommend a course of action.

Virus Removal $69.00

We will clean all viruses, malware, spyware, adware and rootkits infecting one computer. We will make sure your anti-virus software and Operating System software are both up to date and verify functionality after cleaning is done.

Operating System Install $75.00

We will install or upgrade one Operating System on your computer, make sure it is compatible with your system, install necessary drivers, install available updates, and verify functionality. If applicable, you may need to provide Operating System license key and disks.

System Restore $75.00

We will restore your system to factory condition and install available system updates.

PC Setup $50.00

Let the Tech Crew setup your new PC by starting it up, creating a username and password (if requested) for your operating system, installing available system updates, installing one software title or peripheral, setting up email and creating setup recovery DVDs. Software or peripheral not provided. DVDs for recovery disks are included.

Data Recovery $50.00 or $150.00

A free assessment of your flash drive or hard drive will be done to determine if the drive is physically damaged. If the drive is in working order, upon your approval, we will attempt to recover any and all data. If we can recover your data, then it is a $50.00 fee to recover a flash drive and $150.00 fee to recover a hard drive. Storage media for recovered data is not included.

Data Backup/Transfer $45.00

A backup of your data onto a flash drive or external hard drive that you provide. DVDs can be used as well, if the data amount is under 8GB. We can also transfer all your data from your old device to your new one.

Password Removal $20.00

Removal of one windows user account password on a PC you own.

Hardware/Peripheral Install $35.00

Installation of one piece of hardware or peripheral (ex: printer, scanner, web camera). We will make sure it is compatible with your system, configure it for your system and verify that it works. Hardware or Peripheral not included.

Create Restore DVDs $25.00

We will create one set of DVDs that are a backup of your Operating System and associated drivers. This will allow for a system restore to factory condition in case of a computer crash. DVDs for recovery disks included. Your computer must be able to make a recovery DVD set for us to perform this service.

Software Install $18.50

Installation of one software title. We will make sure it is compatible with your system, install any updates available, create a desktop shortcut, and verify that it works. Software not included. Operating System installs are not included.

Tablet Setup $25.00

We will start-up your tablet and connect it to the internet, set up one email account and download and configure one free app (Facebook, Twitter, Pandora, iHeart Radio, etc).

In Shop Hourly Rate $75.00

For any issues or services that do not fall under these categories, we charge $75.00 per hour in shop.

On Site Hourly Rate $85.00

Any service offered can be performed on site at an hourly rate of $85.00 per hour.

PC Repair Subscription $14.99 per month**

Bring your existing PC in and get following coverage:

  • Free MySecurity Anti-virus Subscription
  • Unlimited virus cleanings/optimizations
  • Unlimited system restores
  • Unlimited software installations
    (software not provided)
  • Unlimited hardware/peripheral installs
    (hardware/peripherals not provided)
  • You get 1/2 off current hourly rate for onsite work
  • You get 1/2 off current hourly rate for in shop work out of scope of subscription (such as Operating System reinstall)
  • Each additional subscription is only $9.99 per device per month

** $14.99 one-time setup fee

Palmetto Rural Telephone Cooperative is a member-owned cooperative providing a complete telecommunications solution (Voice, Internet, Video and Wireless phone) to the homes and businesses in the Lowcountry.
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